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Frequently Asked Questions
When will my order be delivered?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
When will my order be delivered?
Most orders are processed within 1–3 business days. Once your order ships, you will receive a tracking email with the latest delivery updates.
How long does delivery take?
Delivery time depends on your location and the shipping method selected at checkout. For most orders, tracking information will update once the package is accepted by the carrier.
Where can I find my tracking number?
Your tracking number will be sent to the email address used at checkout. If you cannot find it, please check your spam or promotions folder or contact us for help
Do you accept returns or exchanges?
We accept eligible returns or exchanges within 30 days of delivery, provided the item is unused and in its original condition. Please contact us before sending anything back.
Are your products legal in my area?
Laws and regulations vary by country, state, and local area. It is the customer’s responsibility to check local laws before purchasing or carrying any self-defense-related item.
How long does it take to receive a reply?
We usually respond within 24–48 business hours. Response times may be slightly longer during weekends or holidays.
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Working Hours
Mon – Fri: 9AM – 5PM
Sat – Sun: 10AM – 6PM