Terms & Conditions
1. Acceptance of Terms
By accessing knuckleswarriors.com (“Site”) or purchasing products (“Products”), you agree to:
- Be bound by these legally binding Terms & Conditions (“Agreement”)
- Comply with all applicable U.S. export controls (15 C.F.R. § 730-774) and local laws
- Affirm you are ≥18 years old and legally competent to contract
2. Product-Specific Restrictions
2.1 Eligibility Requirements
| Product Category | Legal Constraints |
|---|---|
| Tactical Pens (e.g., UZI-TP7) | Prohibited in IL, NY, NJ, DC without LE/Military ID (per 18 U.S.C. § 921) |
| Batons/Impact Tools | Require proof of security certification in CA, MA, FL |
| Body Armor | Illegal for civilian purchase in CT (§ 53-341b); requires affidavit in NY (Penal Law § 270.20) |
2.2 Use Limitations
- Explicit Prohibition: Products shall not be used for:
- Illegal activities (assault, burglary)
- Acts violating human rights under Geneva Conventions
- Modification to create concealed weapons (e.g., spring-loaded mechanisms)
- Liability Waiver: Users assume all legal responsibility for product misuse.
3. Transactional Terms
3.1 Purchasing Process
- Contract Formation: Order acceptance occurs only upon shipping confirmation
- Pricing Errors: Orders containing pricing mistakes >15% below MSRP may be canceled
- Export Controls: International buyers must confirm compliance with destination country’s arms regulations
3.2 Payment & Taxes
| Method | Processing Fee | Chargeback Penalty |
|---|---|---|
| Credit/Debit | 0% | $35 + order suspension |
| Cryptocurrency | 1.5% | Non-refundable |
| Purchase Orders | Net-30 terms | 5% monthly late fee |
Sales tax applied per destination jurisdiction; VAT collected for EU via IOSS (EU 2021/1152)
4. Shipping & Returns
4.1 Delivery Protocols
- Carriers: FedEx (Continental US), DHL (International)
- Restricted Destinations: No shipments to embargoed countries (Cuba, Syria, N. Korea – 15 CFR § 746)
- Loss Liability: Transfers to buyer upon carrier scan; insurance mandatory for orders >$500
4.2 Return Policy
| Condition | Refund Type | Restocking Fee |
|---|---|---|
| Unopened/original packaging | Full refund | 0% |
| Used ≤14 days | Store credit | 15% |
| Customized items | Non-returnable | N/A |
| Defective units | Replacement | 0% (with DPO report) |
Returns require RMA# issued within 30 days of delivery
5. Intellectual Property
- Content Ownership: All Site content (product images, CAD designs, ballistic test videos) protected under DMCA (17 U.S.C. § 512)
- License Grant: Limited revocable license for personal/non-commercial use only
- User Content: Product reviews become our perpetual royalty-free property upon submission
6. Disclaimers & Limitations
6.1 Product Warranties
| Component | Warranty Period | Coverage |
|---|---|---|
| Structural Frame | Lifetime | Material defects (cracks, deformation) |
| Mechanical Parts | 2 years | Spring failure, locking mechanism defects |
| Glass-Breaking Tips | 6 months | Fracture under rated impact force |
| Electronics | 90 days | Piezoelectric igniter failure |
VOID if: modified, used improperly, or subjected to >300°F/150°C temperatures
6.2 Liability Cap
- Maximum Liability: Total order value or $250 (whichever lower)
- Excluded Damages: We are not liable for:
- Incidental/consequential damages (e.g., self-defense failures)
- Third-party injuries from product use
- Regulatory penalties for illegal carry
7. Dispute Resolution
- Mandatory Arbitration: Claims resolved via AAA Commercial Rules (Austin, TX venue)
- Class Action Waiver: No joinder of claims without written consent
- Governing Law: Texas Business & Commerce Code (Title 1-10)
8. Policy Updates & Contact
- Amendments: Changes effective 30 days after Site posting; continued use = acceptance
- Termination: We may suspend accounts for:
- Export violations
3 chargebacks
Threats to Site security - Contact: [email protected]